PRIVACY POLICY
At Swich, accessible from our official website, your privacy is one of our top priorities. This Privacy Policy outlines the types of information collected and recorded by Swich, and how we use and protect it.
By using our website, products, and services, you consent to this Privacy Policy.
1. Information We Collect
When you interact with Swich, we may collect certain personal and non-personal information including:
- Full name
- Email address
- Phone number
- City or business location
- Company or business name
- Basic business information related to payment processing
We do not collect sensitive personal information such as passwords, banking credentials, biometric data, or personal identification numbers through our website forms.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to your enquiries and requests
- To onboard merchants and provide payment services
- To process applications and service activations
- To improve our products, services, and website performance
- To communicate updates, offers, and service-related information
- To prevent fraud and ensure platform security
- For internal analysis and reporting
We only collect information that is necessary for legitimate business and operational purposes.
3. Data Protection & Security
Swich takes appropriate technical and organizational measures to safeguard your data. Your information is:
- Stored on secure systems
- Protected with encryption and access controls
- Accessible only to authorized personnel
- Monitored regularly for vulnerabilities
We continuously update our security practices in line with industry standards for fintech and data protection.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may be shared only in the following circumstances:
- With trusted service partners (banks, payment processors, compliance partners) strictly for enabling our services
- When required by law, regulation, or government authority
- Internally within Swich for operational, analytical, or customer support needs
5. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at:
Email: support@swich.pk
6. Changes to This Policy
Swich reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
We encourage users to review this page periodically.
7. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact:
Swich Support
Email: info@swichnow.com
Website: www.swichnow.io
Number: +92 3191234567
