Buying shoes online in Pakistan takes a leap of faith. Will the size fit? Does the color look the same in person? Is the sole as sturdy as it appears on screen? Customers already wrestle with enough doubt before they decide to hit "place order." Now imagine they have made it through all of that, picked their pair, typed in their address, and they reach the checkout page only to find their preferred payment method is not available. That customer is gone. And they are probably not coming back. For Stylo, one of Pakistan's most established footwear brands, this was a real problem. The brand had a loyal customer base, strong website traffic, and growing demand for online orders. But the payment experience was not keeping up.
The COD Problem
For years, Cash on Delivery dominated online retail in Pakistan. It made sense early on when digital trust was low and payment infrastructure was limited. But for a brand operating at Stylo's scale, COD was becoming a liability. Payments only came in after delivery, which slowed down cash flow and made it harder to reinvest in operations. Reconciling COD payments manually created accounting gaps. And then there were the returns, customers who placed orders and simply refused to pay when the rider showed up. Every refused delivery meant wasted logistics, wasted inventory time, and revenue that never materialized.
Stylo needed to move customers toward prepaid orders. But asking people to pay upfront on a website only works if the checkout gives them a payment method they actually trust and use. A student with a JazzCash wallet, a working professional with a bank card, a first time online buyer who only knows Easypaisa. If the payment page does not speak their language, the order dies at the last step.
Enter Swich
Swich integrated into Stylo's website as a single payment gateway that supported every major payment method in Pakistan. Cards, wallets, bank transfers. One checkout page, every option. The customer picks how they want to pay, and the order goes through. The impact was immediate. In October 2024, Stylo's first full month on Swich, website orders more than doubled compared to September, jumping 115%. By November, the 11.11 sale pushed that even further. Orders surged another 137% over October, and Stylo processed a full month's worth of prepaid orders in just four days. That is not a typo. Four days.
What makes this more impressive is the context. Shoe shopping online already has one of the highest hesitation rates in e-commerce. Customers second guess size, material, and fit before they even get to payment. The fact that prepaid orders exploded at this rate means the checkout experience removed the last barrier standing between a browsing customer and a paying one.
Growth That Kept Building
The 11.11 spike was not a one off. After the expected post-sale dip in December, Stylo's numbers on Swich stabilized and then started climbing again. By May 2025, orders jumped 147% over April. By July, another 72% surge over June. The pattern kept repeating: dips followed by stronger rebounds, each cycle bringing in more prepaid customers than the last.
December 2025 told the real story. Orders doubled again, up 106% over November, and then January 2026 pushed even higher with a 48% jump, hitting 13,000 orders in a single month. To put that in perspective, Stylo started at 1,676 orders in its first month on Swich. Within a year and a half, that number had grown nearly 8x.
Why This Matters for Online Retail in Pakistan
The shift from COD to prepaid is one of the most important transitions happening in Pakistani e-commerce right now. Brands that crack this unlock faster cash flow, cleaner operations, and fewer failed deliveries. But the shift only happens when customers trust the checkout enough to pay before they receive their order.
Stylo's results on Swich show that the trust barrier is not as high as most brands assume. When the right payment options are available and the checkout experience is fast and reliable, Pakistani consumers will pay upfront. They just need the option that fits them.
For a category like footwear, where the decision to buy online already requires overcoming real hesitation, the fact that Swich powered this kind of prepaid growth says something significant. If you can get a customer to prepay for shoes they have never tried on, the payment experience is doing its job.

